+1 (320) 888-0007
Business VoIP – Full Feature List
Main PBX Features
Inclusions
- Extensions
- Choose SIP Trunk
- Windows & Web Client App
- iOS & Android App
- Phone Directory
- Auto Attendant
- Headset Integration
- Call Parking / Pickup
- Call Logging
- Ring Groups
- Inbuilt SBC for Offsite Phones
- BLF Busy Lamp Field
- Multi-level IVR
- Voicemail Transcription
- Intercom / Paging
- PA Announcements
- Integrated Fax Server
- VMware / Hyper-V / KVM
- Custom FQDN
- Custom SMTP Server
- MS 365 Integration
- Hotel PBX (Self-managed only)
Essential
For Startups
- 20
- 1
Professional
For Small Businesses
- Unlimited
Enterprise
For Large Businesses
- Unlimited
Video Conferencing
Inclusions
- Maximum Participants
- 3CX Link
- Polls
- PDF Sharing
- Screen Sharing
- Remote Assistance
- Whiteboard
- YouTube Integration
Essential
For Startups
- 25
Professional
For Small Businesses
- 100
Enterprise
For Large Businesses
- 250
Chat & Messaging
Inclusions
- '3CX Talk' Link
- Live Chat
- WhatsApp Integration
- Facebook Integration
- SMS & MMS
- Chat Reports
Essential
For Startups
Professional
For Small Businesses
Enterprise
For Large Businesses
Call Center Features
Inclusions
- Call Queues
- Call Recording
- SLA Alerting
- Switchboard
- Wallboard
- Callback
- Barge in / Listen in / Whisper
- Call Reports
- CRM Integration
Essential
For Startups
Professional
For Small Businesses
Enterprise
For Large Businesses
Enterprise Features
Inclusions
- Call Flow Self-Designer
- Hot Desking
- Scheduled Restore
- Connect Remote Offices
- Skill-based Routing
- Inbuilt Failover
- Start / Stop Call Recording
- Custom IP Phone Logo
- Standby License
Essential
For Startups
Professional
For Small Businesses
Enterprise
For Large Businesses
Support
Inclusions
- 24x7 Email Support
- 24x7 Phone Support
Essential
For Startups
Professional
For Small Businesses
Enterprise
For Large Businesses
