First, assess your needs: how many users, essential features you need like call forwarding/voicemail, and call frequency.
Next, explore VoIP features. Ensure basics like caller ID, call waiting, plus extras like video and conference calls.
Choose a VoIP provider with clear call quality, advanced tech to reduce latency, jitter, and ensure reliable calls.
Compare VoIP pricing plans, watch for hidden fees, and choose a plan (unlimited or pay-as-you-go) that fits your budget.
Ensure VoIP compatibility with your devices and network. Test everything for smooth integration and avoid future issues.
Check VoIP providers' customer support: live chat, phone support, and resources. Ensure quick, expert assistance.