Look for a provider with a strong reputation. Check online reviews and ask for references from other Canadian businesses.
While VoIP systems are generally more affordable than traditional phone systems, pricing can vary significantly between providers.
Ensure that the provider offers the features that are most important to your business. Don’t pay for features you don’t need.
Choose a provider that can scale with your business as it grows, offering additional lines and features as needed.
Customer support is crucial, especially when you’re setting up your VoIP system or if an issue arises. Look for a provider that offers 24/7 support and has a reputation for responsiveness.
Ensure that the VoIP system is compatible with your existing hardware and software, such as your CRM and other business tools.